Chris Puckett’s journey into home lending began unexpectedly when a friend convinced him to switch careers. At the time, Puckett was working as an entry-level manager at a manufacturing plant, but the promise of greater prosperity and a new challenge drew him into the lending world. Despite having no sales experience, he quickly excelled, becoming one of the top loan officers at his former firm within a year and earning a promotion to sales manager.

Nearly 30 years later, Puckett’s business style is centered on providing clients with exceptional, personalized service. They appreciate his attentive listening and the genuine effort he puts into understanding their needs. Known for his accessibility, Puckett makes himself available nights and weekends, often speaking directly with listing agents to advocate for his clients. His approach fosters trust and transparency, which has led to a strong base of repeat clients and referrals from bankers, real estate agents and satisfied customers alike. “I feel like being able to listen to my clients and understand what they truly need is the skill that has been most instrumental to my success,” Puckett shares.

His professional achievements reflect his dedication and expertise. Puckett was recognized as a National Achiever in Home Lending by Chase in both 2022 and 2023, and was featured among the Scotsman Guide’s top originators in 2016 in the Most Loans Closed category. With specialties in agency, non-Agency, FHA and VA loans, he possesses vast industry knowledge that allows him to navigate complex situations with ease and help his clients achieve their homeownership goals.

Puckett appreciates the support of his assistant, whose efforts on the operational side allow him to focus on building relationships and expanding his business.